Mumbai | The Reserve Bank on Thursday came out with draft rules governing banks' engagement of loan recovery systems, mandating training for agents and also recordings of all calls. A bank must ensure ...
RBI releases draft rules for banks on loan recovery, mandating agent training, call recordings, and civil conduct. Learn about new guidelines and safeguards.
ET Now on MSN
RBI tightens rules for loan recovery agents: Call recording mandatory, abusive language banned – details
RBI tightens rules for loan recovery agents: The proposed guidelines ask banks to formulate guidelines on this subject and also ensure that customer information held by agents or employees is not ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results