Over the weekend, I listened as my fiancé complained and deleted more than 100 emails out of his promotions folder — all of which he received in the last 48 hours. As a marketer and business owner, ...

Today’s healthcare professionals, like all of us, are the center of their own universe. They are driven by choice and hyper-connectivity: the very shifts that may be contributing to fluctuating ...

A customer-centric AI strategy has become more than a technological asset — it's a pivotal component of business success. As we witness the digital transformation of commerce — a statement that is ...

In business, “collaboration” is the default answer to the question, “How can we drive a philosophy of customer-centric behavior across our company?” While collaboration is indeed necessary, it’s not ...

Businesses must make customer service and satisfaction a top priority by fostering a customer-centric culture in order to build loyalty, engagement and overall success. Prioritizing the needs of your ...

In the competitive landscape of direct-to-consumer brands, Sunday's innovative approach to lawn care is setting it apart. By focusing on a seamless end-to-end customer experience, Sunday has redefined ...

Fleet management companies (FMCs) keep the wheels of commerce turning—literally. Almost any business that relies on a fleet of trucks, delivery vans or other vehicles depends on a FMC behind the ...

SME owners often face the challenge of adapting business strategy to a highly dynamic environment while simultaneously managing day-to-day financial operations. It's like Formula 1 racers, where only ...

All change at the top for UiPath after CEO Rob Enslin announced he’s stepping down as of tomorrow to be replaced by former CEO and company co-Founder Daniel Dines. The announcement took Wall Street by ...

Mashreq’s holistic approach to digital transformation, customer-centricity, and technological innovation have been key to its success in the digital banking space. Fernando Morillo, group head of ...