There are several common white lies that servers tell their customers. For example, they might lie about the broken milkshake machine, passing the customer’s suggestion on to the chef, the kitchen ...

An altercation between an IHOP server and a customer has gone wildly viral and sparked a conversation about working conditions in American restaurants. Anyone who's ever worked in a restaurant has ...

Let's be real – servers are basically professional people watchers. They've seen it all, and within those first few seconds, ...

According to the Pew Research Center, a large percentage of people in the U.S. view tipping as a choice. It’s customary for the dinner service to come to an end before the customer gets presented with ...

While many servers call for customers to tip well, one server stirred a debate in a now-viral video when he called on customers to "be fast." Posted by TikTok user @jacobxstephen, the video was viewed ...

I strongly believe working in a restaurant should be a character-building requirement. When chatting with friends who are fellow servers, some joked that the top thing they wished customers would stop ...

Getting your Trinity Audio player ready... The reputation of restaurant industry work is notoriously humbling, as servers and bartenders cater to customers on their best and worst days. Its bright ...

The video was uploaded by TikTok user Faith Bryant (@faithbryant6770) who posts job-related content. This time, she did a skit where she portrayed both the server and the customer. She kicked off the ...

From the subtle eye rolls to the forced smiles, servers are silently categorizing every customer within minutes – and these ...

Servers on TikTok are debating what to do if a customer doesn't leave a tip. One said they should ask the customer if the service could have been improved in front of everyone. Some agreed but others ...