In this article, we’ll examine these four retail engagement shifts and share how leading retailers are adapting their ...

SAP Customer Success, Highbar Technocrat, discusses how construction companies can sustain their ERP’s value.. Beyond SAP ...

Monique Danao is a highly experienced journalist, editor, and copywriter with an extensive background in B2B SaaS technology. Her work has been published in Forbes Advisor, Decential, Canva, 99Designs ...

ICT has elevated Damon Standish and Laura Berga to vice president roles overseeing customer success and customer operations ...

In my last article, I discussed why a dedicated Customer Success (CS) department is essential for B2B service organizations, especially those in technology and SaaS. We covered the strategic role of ...

The "one-person unicorn" is growing more likely to become a reality. With the wonder of AI in customer engagement, running a firm with full-time employment and efficiency can be straightforward.

NEW YORK, NY, UNITED STATES, November 1, 2023 /EINPresswire.com/ -- In a groundbreaking initiative, Tom Pisello, the ROI guy and value expert April Morley, backed by ...

The Customer Success Festival, hosted by the Customer Success Collective, will take place on May 21-22, 2025 in Las Vegas. This two-day event will bring together leading minds in customer success to ...