Efforts to slow the spread of COVID-19 have disrupted life’s routines for just about everyone in Clark County. As individuals the impacts on our lives range from inconvenience to incredible hardship; ...

It’s a known fact. The correlation between customer experience and loyalty is undeniable. More than half of your customers already use social media for customer service, and by the end of 2013, 80% of ...

LITTLE ROCK, Ark. — The Arkansas Department of Transportation (ARDOT) announced the launch of a new customer service portal, 'Ask ARDOT'. Citizens can use Ask ARDOT to submit questions and comments ...

The Amazon “buy it now” mentality isn’t just for consumer products – the plastics industry has the same need to quickly assess and order parts. That’s why LS Mtron has created a robust service portal ...

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers. If you think about it, it makes sense. Most of us, as customers, value customer ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website. Officials say the new modernized website is user-friendly and has improved navigation and connects to the ...