LONDON--(BUSINESS WIRE)--A new international research study conducted by Valuedynamx, a Collinson company and leading global provider of curated, data-driven purchase rewards, highlights ripe ...
Forbes contributors publish independent expert analyses and insights. I am a behavioral statistician sharing my research in leadership development. In 1998, Rucci, Kern and Quinn wrote the very ...
Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!
In today’s market, consumers have more banks to choose from than ever, making it harder for institutions to attract new customers, retain existing ones and build lasting loyalty. With 52% of customers ...
PBX platforms have come full circle, and everyone knows it. Declining premises PBX sales – in 2017, 2018, and now 2019 -- rewind us more than a half-century to 1961, to the age of the Corvair Monza ...
Saravana Kumar is the founder & CEO of Kovai.co, a company that is in the Enterprise Software & Knowledge Management Space. Customer satisfaction is the happiness of customers with a company’s ...
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