Nida is a tech and telecom journalist with more than five years of writing experience. She graduated from the University of Toronto with a BA in journalism. Anyone who has stayed with any company ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

We may earn a commission when you click links to retailers and purchase goods. More info. Yeah, it’s happening as expected – Verizon is ending the loyalty discounts that so many of us have enjoyed for ...

Discounts have always been a go-to strategy for attracting and retaining customers. When competition heats up and capturing customer attention becomes more challenging, many brands fall back to using ...

As a Verizon customer, you may soon notice changes in your monthly bill. Verizon has announced that starting September 1, 2025, it will raise prices and end loyalty discounts for many customers. This ...

Retailers are using AI to quietly do the heavy lifting in the background, matching people with the right products, content ...

Just about everyone has a key chain full of plastic cards for discounts at various stores. The traditional loyalty offerings from many retailers involve collecting lots of customer data, but companies ...

Verizon customers are reporting that loyalty discounts are automatically being applied to their accounts. The amount of the discount appears to vary per customer, with some getting $10 per line and ...

Convenience retailers can drive margins and long-term value through personalization, artificial intelligence and gamification. In this way, personalization is becoming a loyalty differentiator in the ...

ATLANTA — When it comes to customer loyalty among tire retailers, Costco Corp. emerged the winner, closely followed by Discount Tire/America's Tire and Goodyear Auto Service Centers, according to a ...

Bernard May is the CEO of National Positions, a 5-time Inc. 500 company, award-winning marketing agency and Google Premier Partner. A decade ago, keeping customers meant locking them in. In 2025, it ...