More patients are turning to chatbots like Claude or ChatGPT as a no-cost, do-it-yourself way to navigate problems with ...

Millions of Americans are turning to AI chatbots for health answers. But are doctors using these tools? And if so, how?

Around 40 million Americans ask ChatGPT a healthcare-related question every day, according to a January report from OpenAI.

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Younger Americans are more likely to use social media at least sometimes for health information than their older peers.

Hospitals across the U.S. are rolling out AI-powered chatbots to help patients access medical information and appointments faster, aiming to ease long wait times. Systems like Hartford HealthCare’s ...

AI chatbots are providing inaccurate and inconsistent information that could have serious implications for patients' health. A new study from the Oxford Internet Institute and the Nuffield Department ...