An AI chatbot told Paul Hebert, a retired web developer in Nashville, this past spring that spies were threatening his life.

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new research. The study challenges ...

How are people using AI for therapy? A growing number are sharing their anxieties, frustrations, and darkest thoughts with AI chatbots, seeking advice, comfort, and validation from a sympathetic ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

When Xiaoyin Qu was growing up in China, she was obsessed with learning how to build paper airplanes that could do flips in the air. Her parents, though, didn’t have the aerodynamic expertise to ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the company’s response—are striking. For the past five months, Al Nowatzki has ...

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Leila Turner-Scott reads a conversation her son Sam had with ChatGPT on the day of his death while at her home in Dripping ...