Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right resources, including how to contact Apple support. Lance is an ...

Apple today updated its official Apple Support app to introduce an overhauled interface and a new "Discover" tab for learning about new features in the products you own. The new Apple Support ...

Apple is supposedly preparing an app that will help device owners efficiently resolve technical issues. Hypothetically, Apple's support app will streamline the customer service experience by providing ...

Sometimes your iPhone just doesn’t work the way you want it to. Maybe the battery doesn’t last as long as it should, or your email accounts aren’t refreshing properly, or an app is misbehaving. Or ...

The latest update for the Apple Support app-- the company's free, standalone tool designed to help users solve a range of service issues -- is now available, delivering a range of hotfixes and more.

On the heels of launching a YouTube channel dedicated to how-to tutorial videos, Apple today pushed a significant version 2.0 update to its Apple Support app for iOS ...

The Apple Store’s Genius Bar might soon be available at your home. Recent leaked photos published by tech blog uSwitch have revealed that Apple is working on a support app with the same functionality ...

Posts from this author will be added to your daily email digest and your homepage feed. is a senior reporter who has covered AI, robotics, and more for eight years at The Verge. Apple has launched its ...