In the application development world, quality assurance testing is no small matter. It is a critical component of the software development lifecycle (SDLC), and failing to allow sufficient time for ...

CHARLOTTE, NC, June 25, 2013 /CNW/ – Today Service Intelligence, (a division of In-Touch Insight Systems Inc.) announced the internal release of an alpha-phase mobile application for mystery shoppers ...

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to ...

Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...

Almost all industries have realized the value of a strong digital presence and the need to be on a digital platform. But having a digital presence and interacting with end users requires data ...