Seattle’s Ada Developers Academy for years has been a success story for training under-represented people in tech and helping them embark on careers in software development. In 2021, it landed a $10 ...

Medallia, Inc., the global leader in customer and employee experience, and Ada, the trusted AI-native customer experience company and creator of the AI Customer Experience (ACX) operating model, today ...

In late 2025, the term "context" emerged as a new way to describe grounding AI agents in the data they need to provide accurate, personalized service to customers. AI agents are built using large ...

When Ada launched its unified Reasoning Engine (RE) in February, its aim was to help businesses build, manage and optimize customer-facing AI agents using a single set of instructions. Businesses ...

Medallia and Ada are combining customer intelligence with agentic AI in a move designed to finally close the gap between AI pilots and measurable business results. The partnership addresses a notable ...

Ada, the trusted AI-native customer experience company and creator of the Agentic Customer Experience (ACX) Operating Model, today announced its new unified Reasoning Engine™. This patent-pending ...